Just About Community

Privacy and Cookies Policy

This is the Privacy & Cookies Policy (the “Policy”) of Just About Community Ltd, a company registered in England and Wales with registration number 13980864, with registered address 168 Church Road, Hove, England, BN3 2DL (hereafter ‘Just About’, ‘we’ or ‘us’). This Policy describes the ways in which Just About collects and uses information about you when you use our Just About platform made available when you use our platform at about.justabout.com or, in the future, via our mobile application (together the “Platform”).

Just About may change this Policy at any time and whilst it will tell you about what it feels are key changes to the Policy, please check it regularly to keep up-to-date. If you do not wish to accept the new Policy you should stop using the Platform. If you continue to use the Platform after the changes, your continued use of the Platform shows us your agreement to be bound by the new Policy.

This Policy was last changed in May 2023.

  1. 1. ICO registration: For the purposes of data protection legislation, Just About is the controller for the processing of your personal data and has registered with the Information Commissioner’s Office (“ICO”).
  2. 2. Information we use about you: We collect and process the following information from you on the Platform:
What information do we collect?When do we collect this?How do we use this information?Our reasons
  • Email address
  • Date of birth
When you access the Platform and create an account on the Platform.To make our services available to you, create your account, and allow you to access certain account features thereafter.Contractual necessity.We require your date of birth to assess your eligibility to access the Platform and your email address to create and administer your account. Both your email address and date of birth are further required to allow you to access (if eligible) certain features on the Platform, such as the pay out feature.
  • First name
  • Last name
  • Profile photography
If you consent, when you sign up and create an account on the Platform or alternatively you can provide this information at any time from your account settings after signing up.To make your experience on the Platform more tailored and personalised.Consent."If you provide these details, your name will be used to administer the account in question and to send personalised system notifications. Your profile photo will be displayed when you post or take part in any other Platform activities. You can elect to remove these details from your account at any time by deleting them from your account settings. "
  • First name
  • Last name
  • Email address
If you do not opt out when signing up or by choosing to subscribe to such marketing emails on the Platform.To send you emails about our upcoming activities such as previews of new features as well as other news and features relating to Just About.Consent.We only send you marketing emails where you have consented to receive them (either by not opting out or by later signing up) and you can unsubscribe at any time by clicking the unsubscribe button in any marketing message sent to you.
  • Postal address
When you create a Verified User Account.For audit purposes.Contractual necessity.In order to create a Verified User Account, you are required to link your Just About account to your PayPal account. When doing so, PayPal will provide us with the details of your postal address, as recorded on your PayPal account. This information will be kept on our system for audit purposes only so that we can retain an audit trail of payments made by us to you (if any).
  • IP address
When you interact with the Platform and accept that we place cookies on your computer or deviceFor analytics purposes.ConsentYour IP address is automatically logged by the Platform when you access it. This information is sent in aggregate to one of our third party analytics providers (as set out under clause 3 below) for behavioural analytics purposes (for instance, to obtain statistics about the geographic location of users, how long users stay on our Platform or which are the most viewed pages). Just About only stores on its system a shortened version of your IP address.
Handles, login IDs, usernames, default settings and any other information you choose to be shared with, or that such account requires to be shared with, Just About in connection with your social media accounts on the following platforms:
  • TikTok
  • Twitch
  • Twitter
  • Youtube
  • Instagram
If you choose to link any of your social media accounts to your Just About account after signing up.To reward content posted from these sites on the Platform.Consent.You may choose to link any or all of your social media accounts to your Just About account in order to share content from these platforms with the Platform, for instance when entering into Bounty contests. You can elect to remove any of these links from your account at any time by deleting them from your account settings.
The information collected via those cookies/technologies which are not necessary cookies, as set out in paragraph 7 below.If you choose to allow these cookies (other than necessary cookies) to be placed then Just About will place those cookies and therefore collect the information provided via them accordingly.To assess visitor numbers to our Platform and how users interact with our Platform and navigate around it, as well as for other maintenance and support purposes.Consent.We only place non-necessary cookies if you consent to these when first visiting our Platform.
  1. 3. Sharing your information with third parties: Some of the information Just About collects from you is passed to third parties. These third parties are:
    • (a) our database and storage hosting provider – Render;
    • (b) our distribution and marketing email service provider – Mailgun;
    • (c) our behaviour analytics providers – Segment, Fathom and Google Analytics;
    • (d) our DNS service provider – Amazon Web Services;
    • (e) our user authentication service provider – Auth0, Inc.;
    • (f) certain third party analytics and cookies providers as described further in paragraph 7 below;
    • (g) our regulator (the ICO);
    • (h) in anonymised form, Just About may share the information with:
      • i. any third party, in relation to the sale of some or all of Just About’s business, or its assets, or as part of any business restructuring or reorganisation. Just About will take steps with the aim of ensuring that your rights continue to be protected if your personal data is transferred under these circumstances;
      • ii. data aggregators and platform providers as part of an analysis of user metrics or sales performance; or
      • iii. law enforcement agencies in compliance with law enforcement.

    Just About's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

  2. 4. Links to third party websites: Just About is not responsible for the privacy policies and practices of other sites even if you access them via the Platform. You should check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
  3. 5. Security: Just About has implemented technology and policies to safeguard your privacy from unauthorised access and improper use.
  4. 6. Storage and Data Retention: We store your personal data in the EEA. Where we permit any third party to transfer personal data outside the UK and/or EEA we ensure that we have an appropriate adequacy ground to do so e.g., SCCs. We retain your data for no longer than is reasonable in line with the purposes for which it was originally collected.
  5. 6. Cookies:
    • (a) What are Cookies? Cookies are small text files that are placed on your device when you use the Platform. Just About’s use of cookies is detailed below. Session cookies enable you to move from page to page within the Platform and/or and any information you enter will be remembered but is deleted when you close the page on that Website or after a short time. Persistent cookies allow us to remember your preferences and settings when you use the Platform in the future.
    • (b) Disabling Cookies: The use of the cookies described above improves the functionality of the Platform and your experience of using them. If you do not want these cookies to be served on your device, you are able to disable them by changing the settings on the Platform or on your device. Please note that if you do decide to disable cookies you may not be able to access some of the Platform, and some of the features of the Platform may not function properly.
    • (c) Third Party Cookies: Third Party advertisers may place or read cookies on your browser or device when you use the Platforms. This Policy is applicable only to the use of cookies by Just About and does not cover the use of cookies by any third parties.
    • (d) More information: To find out more about how cookies work, how to manage and delete them and to see which ones have been set please visit www.aboutcookies.org or www.allaboutcookies.org.

Just About uses cookies and similar technologies in the following ways when you use the Platforms:

Strictly Necessary Cookies:

Cookie NameCookie IDDefault CategoryDefault Description
next-auth.csrf-token Strictly Necessary CookiesCSRF token for security purposes.

Other Cookies

Cookie NameCookie IDDefault CategoryDefault Description
_ga_W15B5S792EAnalytics CookiesThis cookie is placed by Google Analytics to record user behaviour and platform use.
_gaAnalytics CookiesThis cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
__Secure-next-auth.callback-urlEssential CookiesThis cookie is set to store session settings.
themeFunctional CookiesCookie associated with light mode or dark mode preference.
ajs_user_idFunctional CookiesThis cookie stores logged in user ID. In order that we can reward good behaviour.
ajs_anonymous_idFunctional CookiesStores non-logged in session ID. In order that we can reward good behaviour.
consentFunctional CookiesStores cookie consent preferences.
1P_JAR, APISID, HSID, NID, SAPISID, SEARCH_SAMESITE, SID, SIDCC, SSIDAdvertising CookiesThese cookies are used by Google to display personalised advertisements on Google sites, based on recent searches and previous interactions. HSID, SSID, APISID and SAPISID cookies enable Google to collect user information for videos hosted by YouTube.
  1. 8. Exercising your rights: You can contact us using the details set out in paragraph 9 below if you wish to: (i) access a copy of the personal data that we hold about you; (ii) correct any items of personal data that we hold about you; and/or (iii) have any items of personal data that we hold about you erased or object to our processing of such items of personal data.
  2. 9. Just About Details: If at any time you would like to contact Just About about your views on this Policy or any enquiry relating to your personal information, you can do so by sending an e-mail to us at data@justabout.com or write to us at: Data Protection Query, Just About Community Limited, 168 Church Road, Hove, England, BN3 2DL. You also have the right to make a complaint to the ICO by contacting them at any time.